Frequently Asked Questions (FAQs)
Who Is Wentworth Jewelers?
We specialize in offering quality jewelry at affordable prices. We work harder to earn your business and keep it. You can be assured that you are purchasing quality jewelry backed by a 100% Customer Satisfaction Guarantee.
What if I want to return the merchandise, can I?
We want you to be 100% satisfied with your purchase. That’s why we offer a 30-day no-questions-asked return policy on all non-electronic items, as long as the product is in its original condition. If you’re not 100% satisfied, simply return the item in its original condition for a full refund or credit back to your Account.
How Much Credit Can I Get?
Upon successfully paying the 20% down payment requirement, you will be given an unsecured credit limit of up to $5,000.
How is my jewelry delivered?
All merchandise is delivered through a major carrier like FedEx or UPS. If you instruct us to deliver to your residence, we highly recommend that you, or another member of the household, be there to sign for the merchandise. Major carriers have changed their policies so that the driver can leave your merchandise at your front door. This opens the possibility of someone taking your merchandise. We always recommend you provide a shipping address where someone can sign for your shipment. We are not responsible for the delivery person leaving your order with another person or unattended at your door.
100% Satisfaction Guarantee
Take 30 days to decide. We want you to be 100% satisfied with your Wentworth Jewelers purchase. At any time you can return an item in its original condition within 30 days from receipt and we’ll issue a refund. No questions asked.